 Vicana
Systems is a results oriented organization founded and
built on quality standards that have provided our
customers with "state of the art" business solutions.
Our range of professional services include: |
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1. Consultation |
We provide professional
technological and business management consultation to
help you assess your current strengths along with your
present and future needs.
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2. Analysis & Design |
We make a conscious and
detailed analysis of your business operations and
infrastructure. After having done an investigation of
your needs, we design and suggest one or more solutions
to meet your specific business needs criteria.
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3. Programming |
In order to meet and
accommodate your specific business needs, our team of
professionals perform custom programming on various
software programs to include personalized options for
your business.
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4. Integration |
Hardware and software
systems must work together seamlessly. Our professional
team will configure your hardware and make sure that it
works with your software applications.
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5. Customization |
At Vicana Systems we
personalize your software applications so that the
software adjusts to your operations and not the other
way around.
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6. Installation |
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We can deliver your equipment to
your site pre-loaded with all the software and various
pieces connected in the hardware. We can send trained
professionals to your site to assist with the connection
and initial live environment that would occur. This
choice would be a "turnkey" type of service that many
customers demand.
On the other hand, if you feel that
your internal staff (after having been trained) can
handle this part of the project we can deliver all the
parts and allow your team to install the solution.
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7. Training |
We provide training on
the following topics as required by the customer:
Operating system installed, applications installed,
hardware functions.
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8. Help Desk (24/7 Support) |
| This is an optional service that
we provide to customers that require additional
telephone assistance during office hours, or after hours
and on the weekends. This service would allow your
employees to call us about doubts, problems or questions
they may have on the applications that we have
installed. |
