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POS Software

 
IBM SurePOSTM ACE
IBM Retail Store Solutions developed the IBM SurePOS Application Client/Server Environment (ACE) to prepare supermarket and hypermarket retailers to meet the challenges of an on demand world.

 

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Function rich solution
IBM SurePOS™ Application Client/Server Environment for 4690 OS (SurePOS ACE) provides a function rich solution for supermarket and hypermarket retailers. It combines many functions,  including checkout support, electronic marketing, data maintenance, miscellaneous account management and other accounting processes into a single comprehensive package designed for supermarkets.  

Performance is the key
SurePOS ACE can help you optimize your profits by providing high throughput at your checkstands. The  front-end application can process up to 90000 items per hour and provide price lookups in less than a second. Cashiers can handle a multitude of tenders including foreign currency, food stamps, WIC checks and much more.

SurePOS ACE is designed with existing IBM Supermarket Application customers in mind. The product installation utilities we have provided allow you to preserve and migrate your existing data and utilize the  same transaction keying sequences. These were just a few key design elements carefully crafted for our newest supermarket product.

Improved user interface
You can move quickly and easily through application functions such as Accounting and Personalization by way of the SurePOS ACE interface. Mouse support is now included to further enhance the interface.

Enhance customer loyalty
Repeat business is of critical importance for retailers. Through the Loyalty and Electronic Marketing functions integrated into SurePOS ACE you can:

bulletStart a preferred customer program to encourage repeat buyers.
bulletEstablish an awards program with multiple award boundaries to reward customers based on their purchases.
bulletAllow preferred customers to use their loyalty cards throughout your chain, either nationally, or on a regional basis.
bulletKeep demographic information to help you analyze market segments and spending habits.
bulletTarget coupons to new or existing customers. Utilize this function to build your repeat business and to entice new customers to join your preferred customer program.
bulletCustomize print receipt messages to positively reinforce customer loyalty.

Exceptional reliability
SurePOS ACE is designed to run on the IBM 4690 Operating System, the retail industry's most reliable  and proven platform. This provides an extremely high level of system up-time in your stores.

Unattended store closing
SurePOS ACE allows you to run a complete store close automatically without operator initiation or intervention. Store close may be performed at the most convenient available time, including off-peak hours,  with all the same configurations as a manual close. You simply select the date and time for the store close to run and SurePOS ACE takes care of the rest.

Protect your investments — current and future
SurePOS ACE supports IBM SurePOS 700 series terminals and 4694 terminals to help protect your investment in your existing hardware installations. You can upgrade to new functions  and an open environment without worrying about replacing hardware. The system facilitates extension of the function to take advantage of future emerging technologies.

Function rich with 275 checkout functions
SurePOS ACE provides:

bullet163 functions previously provided by the IBM 4680-4690 Supermarket Application.
bullet63 functions previously provided by the Supermarket Electronic Marketing offering.
bullet49 new functions specifically requested by existing Supermarket Application customers.

These functions include:

bulletElectronic Marketing for customer loyalty programs.
bullet4610 post-printing of receipts.
bulletRestricted sales and age verification support.
bulletCatalina coupon support and coupon multiplication management.
bulletTelepanel electronic shelf-label support.
bulletForeign currency and GST/VAT tax support.
bulletFull-screen video support

Designed for retailers
SurePOS ACE is designed to provide:

bulletReliable operation in an extremely demanding supermarket environment.
bulletA flexible architecture that enables your programmers, business partners or IBM to conveniently add new code or modify existing function.
bulletA straightforward migration path from the current IBM Supermarket Applications.
bulletSimplified installation, operation, maintenance and customization.

Reports to manage your business
SurePOS ACE provides all of the reports previously available with 4680-4690 Supermarket Application  and several more to meet specific customer requests. All reports are accessed from the reports menu, a customizable menu to suit your particular business needs.

Choose from a rich suite of reports:

bulletAccounting
bulletSales
bulletListing and Log
bulletPerformance
bulletData Maintenance
bulletSecurity
bulletElectronic Marketing.

You have your choice of store cash reports, department analysis, item movement and terminal or cashier productivity reports on a daily or weekly basis. The reports function also allows you to create and edit  report scripts. Each script can contain those reports you run on a regular basis. Once created, a report script can be run at the touch of a button. In addition to these reports, you can access Selective Item and  Selective Customer reports through the Manager's Procedures Menu.

Store manager tools
A popular set of management tools previously available with the IBM 4680-4690 Supermarket Application is  accessed through this menu. In addition, the Selective Item report is now seamlessly integrated into SurePOS ACE.

bulletTerminal Monitor: Monitor the activities of any active terminal in your store. You can actively view the performance of any terminal or cashier.
bulletSelective Item Report: Access the Item Reporting and Maintenance Workbench to quickly build item movement lists and create batches to update item prices.
bulletElectronic Journal: A fast and efficient report of daily transactions from today or from previously stored journals.
bulletException Log Report: A customizable report that allows you to track activities such as voids, refunds and other important business activities.
bulletView Summary Journals: Want to analyze historical sales data? Use this powerful option to view and print your information.

Advanced security
SurePOS ACE provides many security options, including:

bulletOperator passwords, which can restrict specific application functions such as personalization and accounting.
bulletMulti-tiered overrides, which provide another level of security that enables cashiers and managers to override specific operations only up to limits that are specified in personalization.
bulletChange Password, which enables you to easily control passwords and enables cashiers to change their own passwords.

Comprehensive online help
Need a reminder about how to complete or start a controller operation, or more information about a specific  personalization option? SurePOS ACE now includes a complete panel-level help system to speed you through your tasks. The help system is easily tailored should you decide to modify the application to suit  your specialized business needs.

Adding customized functions
Adding your own specialized functions to existing applications can be an expensive and time-consuming  prospect. To make it easier to add new function quickly, we have developed SurePOS ACE using modern tools and technology, such as C++ and object-oriented techniques.

We also created a Developer's Toolkit that enables your programmers or business partners to quickly modify function and add new code. This toolkit provides a means to speed new function to your stores to  assist you in  minimizing your costs.

This toolkit includes SurePOS ACE development files, build tools and a POS device simulator to allow you to thoroughly test your new code. The toolkit operates in a Windows NT®   environment and provides DOS and NT build tools.

Before you decide to create new code, be sure to carefully review SurePOS ACE functions with special  attention to the span of control provided through personalization before you invest in creating function that may already exist in the product.

Tracking your money
Cash flow is monitored through the SurePOS ACE Accounting functions. These allow you to keep precise totals of the tender that flows in and out of your stores. You can choose predefined daily or weekly  accounting periods, or define your own time span for an accounting period.

Track your totals based on specific cashiers, terminals or both. Tender counts, loans and pickups are  managed through the comprehensive Accounts Management View function.

Line item and department discounts can also be tracked to provide a more accurate picture of individual department sales figures. 

To ease the setup and operation of Miscellaneous Accounts, Accounting now includes the Miscellaneous Accounts Maintenance Workbench. This Workbench enables you to establish accounts for paying local  delivery vendors and setting up deposit accounts for your local banks.

Electronic payment services
Electronic tender support, such as credit, debit, Automated Clearing House and Electronic Benefits Tender can be provided in a variety of ways to best match your business needs. You can use the IBM NRSC to  create a customized payment solution, to integrate an existing third party electronic payment package or customize the IBM SurePOS ACE Electronic Payment Support application.

 

Product Highlights


IBM Store Integrator Graphical User Interface (GUI) 

-Replaces the current ACE SureVision GUI with a new operator and customer GUI while providing investment protection. Retailers are now positioned to use the Store Integration Framework to support e-business on demand in the store environments coming back

Self-checkout support

-Supports integration with self-checkout solutions, so you can improve customer service while increasing throughput and controlling labor costs.

Fuel sales integration

-Integrates third-party fuel applications at the POS, so you can generate new streams of revenue and attract new types of customers

Integrated customer loyalty program

-Rewards repeat customers, builds shopper loyalty.

EAS Flags

-Reminds cashiers to deactivate and remove Electronic Article Surveillance (EAS) tags on purchased items, reducing the risk of false alarms.

Reason code required for refunds and price overrides

-Prompts the cashier to enter a reason code for these transactions, so you can improve security and accuracy.

Up to 99 restricted sales ids (up from 9)

-Tracks restricted sales types based on current and future age/time restrictions, ensuring compliance with state and federal laws.

 

       
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